


Club Manager
Gaming Cage Worker
Gaming Manager or Supervisor
Gaming Surveillance Officer & Gaming Investigator
Gaming Worker
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Gaming workers or Croupiers provide gamblers
with gaming services in casinos and other gambling establishments
by operating and running gaming tables. Casino croupiers work at
different tables (blackjack, poker, baccarat, roulette, etc.) and
control a game’s progress. Croupiers throw roulette ball, deal cards and
make payouts in the form of casino chips.
Croupiers shuffle and deals cards, and spin roulette or money wheels.
Gaming workers and croupiers also interpret the rules of games for
customers. An important part of their role is to
ensure they provide a level of entertainment for casino patrons.

What’s more, croupiers are
responsible for the smooth development of a game, and they have to make
sure that nobody cheats. Additionally, croupiers inform security if they
suspect card counting and the like.
As you know, in gambling two
sides exist: the house and the gamblers. It is no secret that the public
is mostly interested in the latter side, that of the gamblers. But this
is not to say that the house’s side is boring. In fact, according to
some analysts, one of the most exciting professions in the world has to
do with being a representative of “the house”: the casino croupier. So
why is this profession exciting?
ANZSCO ID: 4313
Alternative names: Gaming Worker,
Gaming Dealer, Gaming Attendant, Casino Worker, Casino Gaming Worker,
Casino Dealer,
Specialisations: Casino Gaming Inspector, Gaming Pit
Boss
-
Gaming Inspector
(Government) - reports incidents of illegal activity by
casino employees or patrons and attends court to give evidence where
necessary. Government gaming inspectors check the financial statistics
and taxation requirements of the casino and conduct pre- licensing
inspections and regular checks on hotels and clubs.
-
Gaming Machine Worker
- operates and maintains the various gaming machines in the casino.
They may also call and verify the results of Keno draws.
Knowledge, skills and attributes
To become a gaming worker or croupier, you would need:
- Mature and confident
- High level of integrity
- Able to make calculations quickly
and accurately
- a polite, tactful and friendly
manner
- vitality and enthusiasm
- confidence in front of an audience
- the ability to keep up your
concentration and accuracy throughout your shift
- the ability to think quickly and
make fast mental calculations
- the ability to deal cards and move
chips quickly if you are employed as a croupier.
- Neat personal appearance
- Good communication skills and
friendly personality
- Able to work under pressure and deal
with difficult customers
- Able to concentrate for long periods
of time without distraction
- Good with hands
- At least 18 years of age

(Source:
StudyBreaks)
Duties & Tasks
-
Operates table games such as craps, blackjack
and roulette;
-
advises patrons about
the rules and etiquette of games
-
provides dice and dispenses cards to players;
-
ensuring that games operating in the casino pit
run smoothly
-
monitors cash drops to
cashiers and chip transactions of gaming tokens
(called chips)
-
observes incidents and
settles disputes arising at gaming tables
-
deals games in
accordance with casino rules, policies and procedures and ensuring that
bets are placed within the rules of the game
-
checks that
appropriate betting limit signs are in place
-
checks playing cards
-
verify cash and colour
chip change involving larger amounts with the casino gaming inspector
-
determines winners, calculates and pays winning
bets, and
-
collects losing bets
-
check gaming equipment and ensure it is in good
condition
-
report any missing or damaged equipment
-
counts the amount of
cash chips in the float and enters a closer
slip with the corresponding amount in the cash total
Working conditions
A gaming worker must make sure that the rules and regulations of a game and
an establishment are followed by customers, and they may also need to
explain rules to patrons. They must also be clear on the winners and losers
of a game, and calculate and pay out the correct winnings. A gaming worker
needs to be able to work under pressure and remain calm at all times,
particularly when working with customers who are under the influence of
alcohol. They may have to stand for long periods of time.
You would be expected to be smart and well-groomed. In most casinos your
employer will provide an appropriate uniform. Some of your meals may be
provided.
Usually, dealers stand behind the table they are managing while dealing
cards or throwing roulette dice. Their job is to announce players’ moves,
which helps players keep up and know when it is their turn. A major downside
of the profession is the fact that croupiers have to stand throughout their
shift.
One of the best things about being a casino croupier is that you do not need
much experience. Typically, training courses last for two months (some are
shorter), and they come at humble prices (less than $1,000). Some casinos,
especially newly opened ones, offer in-house training, too.
One of the best things about casinos is that they are open 24/7, which means
flexible schedules for croupiers who are studying at university and have to
work odd hours. Plus, flexible work schedules make it possible for personnel
to know when they are off work, too. Gaming workers must
therefore work according to a roster including morning, afternoon, night and
weekend shifts. Another thing is that even though casino croupiers work
eight-hour shifts, most of them actually work just six hours. That is
because at most casinos, croupiers work for an hour and a half and then get
take a thirty-minute break.
Another major benefit of being a
casino croupier is the bonuses. Big names in the casino industry often
provide appealing benefits to their employees, such as health and retirement
plans, and even flexible time-off opportunities.
If you struggle with math, you
might consider becoming a live dealer, a position that allows casino
croupiers to work at online casinos and gain experience. Here, a computer
determines winning hands as well as payouts and numbers. On the other hand,
live dealers must look perfect in front of multiple cameras.
And what about cruise ship casino personnel? Well, that is just about the
best profession for those who love gambling and sailing. First of all,
cruise ship croupiers get to travel all around the globe and see the most
beautiful places on earth. Second, cruise ship croupiers get a higher
salary. In this line of thought, cruise ship croupiers are said to receive
bigger tips as well. On top of all, cruise ship dealers do not have to pay
taxes on their earnings.
Most operators allow their croupiers to move from one company-owned venue to
another, sometimes even to different venues. What is more, as croupiers gain
experience, a wide variety of job opportunities within the casino become
available.
Hard work and diligence, as well as a good work ethic, may reward a croupier
with the position of a supervisor in two years or less. In time, if they
continuously improve their skills, a croupier can become a bit boss. Gaining
experience as a casino croupier is a major benefit, because experienced
croupiers may be offered to work as online casino game supervisors (they
have to monitor the performance of croupier bots).
You would work under the supervision of a gaming
manager.

(Source:
Good Universities Guide)
Tools and technologies
Depending on the game a gaming worker is dealing, they may need to
understand how to play a computerised form of the game. There are many of
types of games that offer a computerised version. Workers will also need to
be familiar with how to operate the card sorter on a computerised version.
Education and training/entrance requirements
It is possible to work as a gaming worker without any formal qualifications
and get training on the job. However, entry into this occupation may be
improved by obtaining a qualification in hospitality.
The Certificates II and III in Hospitality are offered at TAFE colleges and
other registered training organisations throughout Australia. You can also
undertake a traineeship in hospitality - gaming. The traineeship usually
take 24 months to complete.
Depending on the state in which
you work, you will generally be required to complete Responsible Conduct of
Gambling (RCG) training or to obtain a Casino Employee Licence. To apply for
a licence, you will need to obtain a National Police Clearance, Personal
Credit Report and be fingerprinted.
As part of the application process, you will need to show that you have
either completed a training course approved eg. by the Department of Racing,
Gaming and Liquor Western Australia, prove you have sufficient experience to
be qualified to work as a licensed gaming premise employee, or have a letter
from the casino stating that they are considering employing you in a
specified role.
Employment Opportunities
The number of opportunities for gaming workers is
directly related to the number of casinos in operation.
New casino developments will increase the available opportunities for
gaming workers and croupiers.
Casino Canberra and The Star run their own intensive
training courses when new croupiers are required. Trainee croupiers are
instructed in gaming rules and basic chipping and shuffling skills.
Successful applicants are chosen by a combination of their application,
interview and aptitude test performance.
Vacancies are usually advertised online. Competition for available positions
is strong.
Did You Know?

Dr. Richard Jarecki,
center, playing the game that obsessed him and, for a while,
enriched him.
“I don’t know how he does it exactly,” one gaming manager said, “but
if he never returned to my casino I would be a very happy man.”
Credit...Jarecki family archive
Many gamblers see roulette as a game of pure chance — a wheel is
spun, a ball is released and winners and losers are determined by
luck.
Richard Jarecki refused to believe it was that simple.
He became the scourge of European casinos in the 1960s and early
′70s by developing a system to win at roulette. And win he did, by
many accounts accumulating more than $1.2 million, or more than $8
million in today’s money — until, that is, the casinos finally found
a way to eliminate his edge.
But no matter. By then he had filled his pockets and achieved a
level of celebrity and was on his way to carving out a career in
another arena of risk-laden wagering back in the United States — as
a commodities futures trader.
He died on July 25 2018 at his home in Manila. He was 86.
(Source:
NY Times) |
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