


Café Worker
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Café or restaurant managers plan, run and oversee the
activities of businesses that sell and serve food and beverages to the
public, such as cafes, restaurants and fast-food outlets. 
They hire, train and supervise staff, organise
budgets, plan menus with cooks/chefs, supervise the purchase and storage of
food, make and maintain financial records, and coordinate the activities of
the kitchen, dining room and bar.
Café or restaurant managers may also need to lend a
hand in serving food and drinks to customers.

ANZSCO description: 1411:
Organises and controls the operations of a cafe, restaurant or related
establishment to provide dining and catering services.
Alternative names: Catering Manager, Food and Beverage Manager, Restaurant and Catering
Manager, Restaurateur
Specialisations: Bistro Manager, Canteen Manager, Caterer, Fast Food Manager, Hospital Food
Service Manager, Internet Cafe Manager, Mess Supervisor, Publican, Steward
(Navy).
Knowledge, Skills and Attributes
A Café or restaurant manager needs:
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a willingness to help people
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a passion for good food and beverages
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strong organisational skills
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the ability to lead and supervise people
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to be able to implement and enforce strict food
safety practices
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good problem-solving and decision-making skills.

(Source:
Your Career)
Duties and Tasks
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planning menus in consultation with
Chefs
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planning and organising special functions
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arranging the purchasing and pricing of goods
according to budget
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maintaining records of stock levels and financial
transactions
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ensuring dining facilities comply with health
regulations and are clean, functional and of suitable appearance
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conferring with customers to assess their
satisfaction with meals and service
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selecting, training and supervising waiting and
kitchen staff
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may take reservations, greet guests and assist in
taking orders
Working conditions
Café and restaurant managers work in restaurants,
cafes, cafeterias, bars taverns and hotels. Conditions may be hot, noisy and
stressful, and they are often required to work long hours including
evenings, weekends and public holidays.
They spend a lot of time standing, and may be
required to lift or carry heavy objects. Their role may involve travel to
suppliers, other food service outlets or businesses.

Chef showing new menu
Tools and technologies
Cafe or restaurant managers need to be familiar with
the equipment that is used in the preparation of food and beverages in their
particular place of business. However, they also need to be familiar with
office equipment such as computers, phones and fax machines.
Education and Training
Whilst there is no standard requirement for entry
into café or restaurant management positions, your chances of gaining
employment may be improved if you complete a formal qualification in
hospitality.
Vocational education and training qualifications in hospitality and
hospitality management are offered at TAFE Colleges and other registered
training organisations throughout Australia.
You can also become qualified to work as a cafe or restaurant manager by
completing a degree in hospitality management, tourism or a related field.
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